Your data rights under the General Data Protection Regulation
The General Data Protection Regulation (GDPR) gives individuals in the European Union specific rights regarding their personal data. BlindsideIQ is committed to respecting and protecting these rights.
This page explains how we comply with GDPR requirements and how you can exercise your data protection rights when using our Customer Relationship Intelligence platform.
You have the right to know what personal data we collect, how we use it, and who we share it with. This information is detailed in our Privacy Policy.
You can request a copy of all personal data we hold about you. We will provide this within 30 days in a commonly used electronic format.
You can ask us to correct any inaccurate or incomplete personal data. You can update most information directly in your account settings.
You can request deletion of your personal data when it's no longer necessary for the original purpose, or if you withdraw consent.
You can ask us to temporarily stop processing your personal data in certain circumstances, such as when you contest its accuracy.
You can receive your personal data in a structured, commonly used format and transfer it to another service provider.
You can object to processing based on legitimate interests, direct marketing, or for research/statistical purposes.
You have rights regarding automated processing and profiling. Our AI analysis is designed to augment human decision-making, not replace it.
We process personal data based on the following legal grounds:
BlindsideIQ operates with a data residency-first approach to eliminate international transfer risks:
We conduct DPIAs for high-risk processing activities, particularly those involving:
To exercise any of your GDPR rights, you can:
Update, export, or delete your data directly from your dashboard
Contact our Data Protection Officer at dpo@blindsideiq.com
Our support team can help process requests and answer questions
We retain personal data only as long as necessary to fulfill the purposes for which it was collected:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account information | Until account deletion | Contract fulfillment |
| Email analysis data | 7 years | Business records compliance |
| Usage logs | 90 days | Security and troubleshooting |
| Support communications | 3 years | Customer service quality |
| Marketing preferences | Until consent withdrawn | Consent |
BlindsideIQ is designed for business use and is not intended for individuals under 16 years of age. We do not knowingly collect or process personal data from children.
If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local data protection authority.
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
For residents of other EU/EEA countries, you can find your local data protection authority at edpb.europa.eu
For any questions about GDPR compliance or to exercise your data rights:
Email: dpo@blindsideiq.com
Subject Line: "GDPR Request - [Your Request Type]"
Response Time: Within 30 days
Email: hello@blindsideiq.com
Address: BlindsideIQ Ltd, London, United Kingdom